UpLead cancel subscription: the steps by plan
To cancel an UpLead trial, open Profile, then Billing, then Cancel Plan, before day 7. As read on October 30, 2026, the help center says an account not canceled by day 7 is billed $890 annually for the Essentials Plan. Pausing instead costs $2 a month on the Hibernation Plan.
UpLead's help center gives three paths for ending a plan: Billing then Cancel Plan for a trial, Billing then Advanced Options then Cancel Subscription to pause, and Advanced Options then Close Account to delete the account. It has no article titled cancel for paid plans.
| Situation | Path in the help center | What happens |
|---|---|---|
| Trial, before day 7 | Profile, Billing, Cancel Plan | No charge if canceled before the trial ends |
| Monthly plan | Contract article gives the rule, no steps | Cancel any time; active until the cycle ends |
| Annual plan | Request 60 days before the renewal date | Payments are non-refundable |
| Pause | Billing, Advanced Options, Cancel Subscription | Hibernation Plan, $2 a month; credits and downloads kept |
| Close the account | Billing, Advanced Options, Close Account | Unused credits and downloads are lost at once |
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Try UpLead →Notice periods: monthly against annual
All UpLead plans renew automatically, and a canceled plan stays active until the billing cycle ends. The help center asks annual plans for cancellation requests 60 days before the renewal date and says monthly plans can be canceled at any time.
UpLead's pricing FAQ says monthly plans carry no contract and only Professional is annual, its comparison page says every plan runs month-to-month, and its terms ask for 60 days' notice before any renewal, so confirm the cancel-by date of your plan in writing.
Refunds after canceling
UpLead's terms call all payments non-refundable, so canceling returns no fees already paid. A downgrade starts at the end of the billing period with no prorated refund; an upgrade takes effect at once and is charged in full. The home page's refund promise for bounces is a separate matter, covered in is UpLead legit.
Pause with the Hibernation Plan instead
The Hibernation Plan pauses an account for $2 a month and keeps your credits, saved searches, settings and downloads. While paused you can only re-download earlier leads. The pause starts after your current billing cycle, and reactivating charges the plan fee then.
To start it, click your profile icon, select Billing, open Advanced Options and click Cancel Subscription; a popup offers the pause. UpLead pricing has the plan amounts you would return to.
Closing the account and your data
Closing is separate from canceling. You immediately lose unused credits, saved searches, uploaded files and previously downloaded lists, so cancel the subscription first and download what you need. The path is Profile, Billing, Advanced Options, Close Account; on a trial account, use Close Account in the profile menu. The terms require the customer to destroy stored Data within seven days after a plan ends.
Pick the pause to keep your credits and downloads. Pick Apollo.io to fall back on a free plan: its pricing page says that after a trial you can move to a free Starter plan with no time limit.
The cheapest cancel is during the 7-day trial: cancel before day 7 and the card is not charged, per the help center. That article says you enter payment details to activate the trial and that an account not canceled by day 7 is billed for the Essentials annual plan. See the UpLead free trial guide.
UpLead's help center says it emails a reminder two days before billing begins.
Sources used for this page
The facts above come from the pages below, read on October 30, 2026. Prices and terms change, so confirm them on the vendor's site before you buy.
- How to Sign Up for UpLead — Vendor documentation · support.uplead.com · read October 30, 2026
- Is There a Contract? — Vendor documentation · support.uplead.com · read October 30, 2026
- How to Pause Your Account — Vendor documentation · support.uplead.com · read October 30, 2026
- Closing Your Account — Vendor documentation · support.uplead.com · read October 30, 2026
- How to Downgrade Your Plan Without Service Interruption — Vendor documentation · support.uplead.com · read October 30, 2026
- Upgrading Your Plan Instantly: A Step-by-Step Guide — Vendor documentation · support.uplead.com · read October 30, 2026
- License Terms and Conditions | UpLead — Vendor legal page · uplead.com · read October 30, 2026
- UpLead Plans & Pricing — Vendor pricing page · uplead.com · read October 30, 2026
- UpLead vs ZoomInfo — Vendor product page · uplead.com · read October 30, 2026
- UpLead home page — Vendor product page · uplead.com · read October 30, 2026
- Apollo.io Pricing — Vendor pricing page · apollo.io · read October 30, 2026